Indian Customer Visits Moore Automated — Friendly Cooperation, Shared Success

01. Long-term Partnership and Mutual Growth

Strong Partnership with Impressive Results
The Indian customer has maintained a long-standing partnership with Moore Automated. Over the years, both sides have worked closely together across multiple projects, achieving numerous successful transactions. The customer highly praised the quality and stability of the Emerson products supplied by Moore Automated, recognizing the company as a reliable and trusted partner.

Mutual Trust and Sustainable Cooperation
Through continuous collaboration, a strong foundation of mutual trust has been built between the two parties. From product procurement to after-sales support, Moore Automated has always been guided by customer needs, ensuring that every project is executed smoothly. This mutually beneficial cooperation model has set the stage for continued joint success and long-term development.
02. Dedicated Testing and Friendly Communication

During the visit, the customer carefully inspected and tested several Emerson automation products. Moore Automated’s technical engineers provided full on-site support — offering guidance, technical explanations, and timely solutions to every inquiry. Their professionalism and dedication ensured that the testing process was both efficient and transparent.
The SLS1508 Logic Solver from Emerson (part numbers KJ2201X1-BA1 / 12P3162X162) is a high-integrity smart logic solver module designed for safety instrumented systems (SIS). It is part of the DeltaV™ SIS family and serves as the core logic processing unit for executing safety instrumented functions (SIFs) in process-automation environments. In industrial environments with stringent requirements for safety instrumented systems (SIS), such as chemical, oil and gas, shipbuilding, refining, power generation, and oil and gas platforms, SIS is used to monitor critical safety loops (such as emergency shutdown, fire/gas detection, leak detection, and rapid valve closure).
03. Openness and Confidence — Welcoming Global Visitors

Return Policy

Products must be unused, in original packaging, and include all accessories. To initiate a return, please contact our customer service team for a Return Authorization Number (RAN). Non-returnable items include customized, used, or consumable products. Defective or incorrect items can be returned for a full refund or replacement at no extra cost. Customers are responsible for return shipping costs, unless the product is defective. Refunds are processed within 7-10 business days after inspection.

01. Long-term Partnership and Mutual Growth
02. Dedicated Testing and Friendly Communication
03. Openness and Confidence — Welcoming Global Visitors

Product Testing

Certification

Sustainability

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We provide 1 year warranty for all remaining parts.

The warranty period is one year from the date of shipment, unless otherwise stated in the parts description. We guarantee that the project will not exhibit functional defects that may occur under normal operating conditions during the warranty period.

In the event of a defect, we will send you a replacement, repair the equipment or refund the purchase price based on availability. You must contact us to obtain a return authorization and return the defective device within 7 days of reporting the defect.

In most cases, Apter Power will use our approved shipping methods to pay for return shipping and shipping costs.

Warranty Policy

Shiping method

PART STATUS INFORMATION