Trust is not just a slogan, moore automated earns trust through action

01. Industry Context: Trust Is the Core of Global Cooperation

Challenges in the Industrial Automation Export Market
As industrial automation continues to evolve rapidly, China has become one of the world’s major suppliers of industrial control equipment. More and more international customers choose to cooperate with Chinese automation exporters for their cost-effective products and efficient services. However, due to geographical distance, complex supply chains, and occasional market irregularities, some foreign clients remain cautious about the authenticity and quality of products sourced from China. This uncertainty often hinders smooth transactions and limits the global expansion of the industry.

Moore Automated Takes the Lead to Rebuild Confidence
As a leading supplier in China’s automation industry, Moore Automated fully understands that trust is the cornerstone of sustainable global partnerships. To eliminate customer concerns and enhance transparency, the company has invited SGS (Société Générale de Surveillance) — the world’s most renowned third-party inspection and certification organization — to conduct random sampling and inspection of all branded products stored in its warehouse.
Through this independent verification, Moore Automated demonstrates its commitment to honesty, professionalism, and long-term collaboration. This initiative marks a new milestone in the company’s pursuit of transparency and credibility in the international market.
02. SGS Verification: Global Recognition and True Value

About SGS: The World’s Leading Inspection and Certification Organization SGS is globally recognized as a benchmark for quality and integrity. SGS provides inspection, testing, certification, and verification services across a wide range of industries — including manufacturing, energy, electronics, chemicals, and machinery. An SGS inspection report carries significant global authority, ensuring that a product’s quality, origin, and compliance have been verified according to rigorous international standards.
Through SGS’s random sampling and testing process, Moore Automated ensures that each product in its warehouse undergoes professional evaluation — including brand authenticity, physical inspection, serial number verification, packaging integrity, and performance testing.
03. Trust is not built by words — it is earned through every inspection, every service, and every fulfilled promise.

Return Policy

Products must be unused, in original packaging, and include all accessories. To initiate a return, please contact our customer service team for a Return Authorization Number (RAN). Non-returnable items include customized, used, or consumable products. Defective or incorrect items can be returned for a full refund or replacement at no extra cost. Customers are responsible for return shipping costs, unless the product is defective. Refunds are processed within 7-10 business days after inspection.

01. Industry Context: Trust Is the Core of Global Cooperation
02. SGS Verification: Global Recognition and True Value
03. Trust is not built by words — it is earned through every inspection, every service, and every fulfilled promise.

Product Testing

Certification

Sustainability

Go Boldly

We provide 1 year warranty for all remaining parts.

The warranty period is one year from the date of shipment, unless otherwise stated in the parts description. We guarantee that the project will not exhibit functional defects that may occur under normal operating conditions during the warranty period.

In the event of a defect, we will send you a replacement, repair the equipment or refund the purchase price based on availability. You must contact us to obtain a return authorization and return the defective device within 7 days of reporting the defect.

In most cases, Apter Power will use our approved shipping methods to pay for return shipping and shipping costs.

Warranty Policy

Shiping method

PART STATUS INFORMATION