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Easy Payment Options

Last updated: 15 September 2026

We accept bank wire transfer only, in the invoiced currency: RMB/CNY, GBP, EUR or USD. Full cleared payment is required before dispatch. A deposit with the balance payable before dispatch may be considered only with prior written approval. We do not accept cards or PayPal and do not offer open-account credit, financing or payment after dispatch. A quotation or remittance advice does not reserve stock. Any reservation, including its payment requirement and expiry, must be confirmed in writing. Bank details must be verified against the issued pro forma invoice.



Accepted Payment Method

Bank wire transfer is the only accepted payment method. Payment instructions are provided on the official Moore Automated pro forma invoice or commercial invoice.

Moore Automated does not accept credit cards, debit cards, consumer or business credit, credit-loan payments, installment financing, open-account payment, or deferred-payment terms. A customer's purchase order may be used to identify and authorize the order but does not create payment credit.


Payment Timing

We accept bank wire transfer only, in the invoiced currency: RMB/CNY, GBP, EUR or USD. Full cleared payment is required before dispatch. A deposit with the balance payable before dispatch may be considered only with prior written approval. We do not accept cards or PayPal and do not offer open-account credit, financing or payment after dispatch. A quotation or remittance advice does not reserve stock. Any reservation, including its payment requirement and expiry, must be confirmed in writing.


Currencies

Moore Automated accepts only the following four invoicing and settlement currencies: Chinese renminbi/yuan (RMB/CNY), pound sterling (GBP), euro (EUR), and United States dollar (USD). No other currencies are accepted. The quotation and invoice identify the required currency, and the customer must send the full amount in that exact currency. The customer is responsible for intermediary-bank, receiving-bank, and currency-conversion fees so that Moore Automated receives the full invoiced amount.


Pro Forma Invoice

Moore Automated can issue a pro forma invoice showing the product, quantity, condition, warranty, price, shipping charge, bank details, and order terms. Tell your account manager whether shipping should be included or charged to your own carrier account.


Payment Verification and Fraud Prevention

· Send payment only to the beneficiary and bank account shown on the official invoice.

· Moore Automated will not ask you to send payment to a personal account.

· If you receive a bank-detail change, pause payment and verify it by calling or messaging the number published on https://www.mooreautomated.com/.

· Do not send a different currency from the one stated on the invoice. A payment in an unsupported or incorrect currency may be rejected or returned, and related bank charges may be deducted.

· Include the quotation or invoice number in the transfer reference.

· Send the remittance advice after payment so the order can be matched promptly.


Refunds

Approved refunds are returned by bank wire transfer to the original payer and, where possible, to the originating account in the original invoiced currency. Bank, intermediary, currency-conversion, and non-refundable transaction charges may be deducted unless the refund results from Moore Automated's error or applicable law requires otherwise.


Frequently Asked Questions

What payment methods do you accept?

Bank wire transfer is the only accepted payment method.

Do you accept credit or debit cards?

No. Moore Automated does not accept credit-card or debit-card payments.

Do you offer credit, loans, or deferred-payment terms?

No. Moore Automated does not provide open-account credit, credit loans, installment financing, or payment after delivery.

Can I pay a deposit and settle the balance before dispatch?

Only if the payment schedule is approved in writing before the order is accepted. The full invoiced amount must be received and cleared before dispatch. An approved deposit arrangement is a pre-shipment payment schedule and does not provide credit, financing or permission to pay after dispatch. Stock reservation, if any, must also be confirmed in writing.

Can I pay with a purchase order?

You may submit a purchase order to place and identify the order, but payment is still required by bank transfer and a purchase order does not create credit terms.

Which currencies can I use?

Only RMB/CNY, GBP, EUR, and USD. Pay in the exact currency stated on the quotation and invoice.

Can I send another currency and let the bank convert it?

No. Send the exact invoiced currency. Payments in unsupported or incorrect currencies may be rejected or returned, and bank charges may be deducted.

How do I know the bank details are genuine?

Use only the details on the official invoice and verify any change through the phone or WhatsApp number published on the Moore Automated website.

When will my order ship after payment?

The written quotation or order confirmation states the expected dispatch date. Standard in-stock orders are normally processed within three to four business days, subject to cleared payment, final inspection, packing and carrier availability. Urgent same-day dispatch requires separate written confirmation. Dispatch time is different from transit time and the final arrival date. Items requiring sourcing, specific checks, export review or special packing follow the separately confirmed lead time.


Contact

Email: sales@mooreplc.com

Phone / WhatsApp: +86 180 2077 6792

Website: https://www.mooreautomated.com/

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+86 180 2077 6792