Last updated: 19 July 2026
Explain what personal data is collected, why it is processed, the legal basis where applicable, retention, sharing, international transfers, security, user rights and contact details. State the effective date and version.
Moore Automated operates https://www.mooreautomated.com/ and supplies industrial automation and control components to business customers worldwide. For questions about personal information, contact us using the details at the end of this policy.
· Contact and business information: Name, company, job title, email address, telephone or WhatsApp number, billing address, and shipping address.
· Quotation and order information: Manufacturer, part number, quantity, preferred condition, purchase history, order value, delivery instructions, tax or import information, and correspondence.
· Payment information: Bank remittance references, payer name, invoiced currency, transaction status, and information needed to verify payment. Orders are paid only by bank wire transfer in RMB/CNY, GBP, EUR, or USD. Moore Automated does not request or store credit-card or debit-card numbers.
· Website and device information: IP address, browser type, device information, referring page, pages viewed, timestamps, cookie identifiers, and consent preferences.
· Communications: Messages, attachments, product photos, technical details, support requests, and other information you choose to provide.
· Directly from you through inquiry, quote, contact, account, newsletter, and order forms;
· Through email, telephone, WhatsApp, live chat, or communications with your company;
· Automatically through cookies, logs, analytics, and similar technologies; and
· From business partners, carriers, banks, public business records, or fraud and compliance screening providers where lawful.
· To respond to inquiries, source parts, prepare quotations, and communicate availability and lead times;
· To accept and administer orders, confirm payments, test and ship products, provide tracking, and handle returns or warranty claims;
· To maintain customer and supplier records and provide account support;
· To secure the website, prevent fraud, enforce our terms, and comply with tax, customs, export-control, sanctions, accounting, and legal obligations;
· To improve our website, products, services, and customer experience through aggregated or analytics data; and
· To send product updates or marketing messages where permitted. You may opt out at any time.
Where applicable law requires a legal basis, Moore Automated relies on one or more of the following: performance of a contract or steps requested before a contract; compliance with legal obligations; legitimate interests such as B2B customer service, security, fraud prevention, and service improvement; and consent for optional cookies or marketing where required.
Moore Automated does not sell personal information. We may share only what is necessary with:
· Affiliated operations and authorized personnel involved in sales, sourcing, accounting, quality control, shipping, returns, or support;
· Banks, payment intermediaries, fraud-prevention providers, accountants, and auditors;
· Carriers, freight forwarders, warehouses, customs brokers, insurers, and trade-compliance providers;
· Website hosting, email, CRM, analytics, consent-management, security, and IT service providers;
· Professional advisers, regulators, courts, law enforcement, or other parties when required by law or necessary to protect legal rights; and
· A buyer, investor, or successor in a merger, reorganization, or sale of all or part of the business, subject to appropriate confidentiality measures.
Because Moore Automated serves customers worldwide and uses international service providers, personal information may be processed outside your country. Where required, we use contractual, organizational, or other lawful safeguards for cross-border transfers.
We retain personal information only for as long as reasonably necessary for the purposes described above, including order fulfillment, warranty support, accounting, tax, customs, export-control, dispute, and legal requirements. When information is no longer needed, we delete, anonymize, or securely restrict it.
We use reasonable technical and organizational measures to protect personal information, including access controls, secure communications, account restrictions, staff confidentiality, backups, and security monitoring. No internet transmission or storage system can be guaranteed completely secure.
Subject to applicable law, you may ask to access, correct, delete, restrict, or receive a copy of your personal information; object to certain processing; withdraw consent; or opt out of marketing. We may need to verify your identity and may retain information where legally required.
You can manage optional cookies through the website's cookie settings. Withdrawing consent does not affect processing completed before withdrawal.
The website is intended for business users and is not directed to children. We do not knowingly collect personal information from children. If you believe a child has submitted information, contact us so we can review and delete it where appropriate.
The website may link to manufacturer, carrier, social-media, or other third-party websites. Their privacy practices are governed by their own policies, and Moore Automated is not responsible for those practices.
We may update this Privacy Policy when our services, technologies, or legal obligations change. The revised version will be posted on this page with a new 'Last updated' date.
No. Moore Automated does not sell personal information.
No. Moore Automated accepts only bank wire transfer and does not request or store credit-card or debit-card numbers.
Moore Automated accepts only RMB/CNY, GBP, EUR, and USD. The exact payment currency is stated on the quotation and invoice.
We use them to prepare quotations, verify orders, arrange international shipping, provide customs documentation, and contact you about delivery or support.
Only Moore Automated personnel and service providers that need it for sourcing, payment verification, shipping, IT, compliance, warranty, or legal purposes.
Yes. Use the unsubscribe option in the message or contact sales@mooreplc.com.
Email sales@mooreplc.com with your name, company, and request. We may ask for verification and may retain records required by law.
Email: sales@mooreplc.com
Phone / WhatsApp: +86 180 2077 6792
Website: https://www.mooreautomated.com/
Registered Address: 32D Floor Guomao Building, No.388, Hubin South Road, Siming District, Xiamen,Fujian, China
MooreAutomated.com is the official website and primary online platform operated by Moore Automation Limited. The website provides information about the company’s industrial automation parts sourcing services, product coverage and customer support. Moore Automation Limited operates as an independent supplier and is not an authorized distributor or representative of the manufacturers displayed on this website unless expressly stated.